Company Description
YTO Express was founded in Shanghai on May 28, 2000. In recent years, YTO has adhered to its core business of express logistics while also investing in various industries to develop into a comprehensive international supply chain integrator that combines express logistics, technology, aviation, finance, commerce and other industries. YTO AUSTRALIA is the subsidiary of YTO Express Group, one of China's leading logistics and express delivery companies. Established to expand YTO's global footprint, YTO Express Australia offers comprehensive logistics and courier services tailored to meet the needs of both individual and business customers in Australia.
What you’ll do
As a Customs Clearance Broker, you will play a vital role in ensuring the smooth and compliant movement of international shipments through customs and regulatory processes. You will collaborate closely with our customers, government agencies, and internal teams to facilitate efficient customs clearance operations and maintain regulatory compliance.
Main responsibilities:
- Handle end-to-end customs clearance processes for import and export shipments, ensuring compliance with local and international regulations.
- Review customs documentation, including invoices, bills of lading, packing lists, and import/export permits.
- Classify goods according to customs regulations and determine duty rates and tax liabilities.
- Communicate and coordinate with government agencies, such as Australian Border Force (ABF), Australian Quarantine and Inspection Service (AQIS), and other regulatory bodies.
- Co-ordination with CTO, CFS, Shipping Lines, Airlines, and Co-loaders.
- Resolve any customs-related issues, such as customs holds, examinations, or duty disputes.
- Keep abreast of changing customs regulations, trade agreements, and tariff structures to ensure compliance and provide accurate advice to customers.
- Communicating with transnational clients to organise efficient and on-time freight transportation.
- Provide exceptional customer service by addressing customer inquiries and proactively resolving any customs clearance issues.
- Collaborate closely with internal teams, including operations, customer service, and sales, to ensure efficient and timely customs clearance processes.
Skills & Experience
- Minimum of 3 years of experience as a custom broker
- Quarantine Certification
- Current Australian customs broker license
- Strong focus on SAC (Self-Assessed Clearance) procedures.
- Freight forwarding and/or customs focused background
- Expedient software exposure
- Ability to converse in Mandarin (Beneficial)
- Detail-oriented and skilled in managing paperwork and documentation
- Working from home is not an option